Gina Wong

Amazon Web Services (1.5y)

Regional Sales Director, ASEAN

​Dec 2013 - Jun 2015

 

Responsible to drive end Customer success and business outcomes leveraging cloud innovation.  Primary goal is to evangelize and build mindshare of AWS as the strategic and preferred Technology Partner of choice. Role include high-touch engagement across entire customer franchise to educate, influence and shape adoption strategies. Successfully led and won various key enterprise accounts including displacement of current providers and helped customers succeed in disruption within their industries.  Made history :

• 1st Regulator(MAS)-approved workload on AWS in Singapore with Singapore Stock Exchange

• Spearheaded cloud journey at World's #1 Digital Bank, DBS

 

 

Cisco Systems Inc (3y)

Cloud Leader, ASEAN

​Aug 2013 – Nov 201

 

Responsible to develop ASEAN Cloud GTM and demand side business development in partnership with existing Cisco Cloud Suppliers. Role entails proactive sales and partner enablement for internal salesforce and external channel/customer through a 360-cultural and change management on cloud appreciation and adoption. Developed a 3-year roadmap to build an ASEAN cloud platform, including business plans for Foundation, Ramp Up and Credibility focus areas.

 

Director, Regional Sales ASEAN

Jul 2012 – Jul 2013 

 

Responsible to drive elevated customer focus on key transformational accounts across ASEAN, focus on pipeline development and business relevance. This role was a supporting Country team role and also a thought leadership role around customer relevancy and long-term business development.

 

Director, Services Sales Asia Pacific

Jul 2010 – Jul 2012

 

Responsible to drive thought leadership, consulting and vertical expertise to win transformational opportunities through customer-led, business relevant and innovative sales engagements.

 

Avaya Singapore Pte Ltd (5y)

General Manager, Services, ASEAN

Oct 2007 – Jun 2010 

 

Responsible for Services business in ASEAN, report to VP, Global Services, APJC.

Functional role and deliverables include:

• P&L responsibility of ASEAN Services Day 0,1 & 2, across 3 LOB - Support Services, Professional Services and Managed Services

• Collaborated with Sales and Channel Partners to increase Services attachment

• Led cross-matrix teams of Service Engagement Managers, Project & Consulting Presales and Field Support Engineers (46 in ASEAN)

• Established and managed a highly profitable, cost-effective and quality service business in the region

• Managed executive escalations from Customers and Business Partners in each country

 

Business Development Lead, APJC

Oct 2006  to Sep 2007 

 

Responsible to develop and grow the Top 10 Strategic Enterprise Accounts in APJC into a Direct Services engagement.  Functional role and deliverables include:

• Championed end to end engagement with external and internal stakeholders to develop and acquire new/ organic business

• Prime deal architecture and alignment with Global Strategic Organization teams, Country MDs and Line of Business Leaders

• Leveraged high calibre presentation, negotiation and closing skills to convert 3 accounts to Direct contracts

   

Regional Services Engagement Lead, APJC

Sep 2005 - Sep 2006

 

Responsible to develop and grow the Top 10 Strategic Enterprise Accounts in APJC into a Direct Services engagement.  Functional role and deliverables include:

• Champion end to end engagement with external and internal stakeholders to develop and acquire new/ organic business

• Prime deal architecture and alignment with Global Strategic Organization teams, Country MDs and Line of Business Leaders

• Leverage high calibre presentation, negotiation and closing skills to convert 3 accounts to Direct contracts.

 

 

TeleTech Inc (3y)

Account Director

Oct 2007 – Jun 2010 

 

Reports directly to Managing Director, APAC, responsible to acquire, develop and manage flagship accounts in Singapore.  Held Head of Department-level responsibility to strategize, plan and drive company level directives with other BU – HR, IT&T, Training, Quality, Finance etc.  Managed 3 Program Managers and 30 operational team members.

 

 

United Overseas Bank Group (6y)

Assistant Vice President, Card Centre

Jan 1997 - Sep 2002 

 

Career milestone in assuming AVP capacity within 4 years in the Bank - fastest track record.  Managed both inbound and outbound contact centers.  KPI include operational and performance management of department.  Other responsibilities include annual capital and operating expense budgeting, staffing, training and change management.